The Children�s Plan committed the Government to look at ways of improving the current arrangements for parents� complaints. The consultation invites comments on handling parents� complaints to their child�s school affecting their child, including those which concern bullying. The DCSF is asking for views on ways to improve: handling of complaints at school level; the place of mediation services to resolve disagreements early on; and possible new arrangements to consider complaints that cannot be resolved at school level.

The deadline for responses is 21 November 2008.